Cookies policy

This Cookie Policy describes how your personal information is collected, used, and shared when you visit or make a purchase at Sophia New York (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms directed you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect device information using the following technologies:

COOKIES

Below is a list of the cookies we use. We have listed them so you can choose whether you want to opt out of cookies.

_session_id, unique token, per session, allows Shopify to store information about your session (referrer, landing page, etc.)

_shopify_visit, no data retained, persistent for 30 minutes from last visit, used by internal statistics tracker website provider to record the number of visits

_shopify_uniq, no data retained, expires at midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, stores information about the items in your cart.

_secure_session_id, unique token, per session

"Log files" track actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

"Web beacons", "tags", and "pixels" are electronic files used to record information about how you navigate the Site.

Additionally, when you make a purchase or attempt to make a purchase on the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and telephone number. We call this information "Order Information."

When we talk about "Personal Information" in this Cookie Policy, we mean device information and order information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the order information we collect to process any order placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this order information to:

communicate with you; track our orders to identify possible risks or fraud; and when consistent with the preferences you have shared with us, to provide you with information or advertising related to our products or services.

We use the device information we collect to help us track potential risk and fraud (specifically your IP address) and more generally to improve and optimize our site (for example, generating analytics about how our customers navigate and interact with the site, and to measure the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use it as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en-US/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your personal information to provide targeted advertising or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, visit the Network Advertising Initiative ("NAI") education page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising using the links below:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you may opt out of some of these services by accessing the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not change our Site's data collection and use practices when we see a do not track signal in your browser.

DATA RETENTION

When you place an order on the Site, we will maintain your Order Information in our records unless and until you ask us to delete that information.

CHANGES

We may update this Cookies Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

TALK TO US

For more information about our cookie practices, if you have questions or would like to make a complaint, please contact:

Still have questions? Do not hesitate to contact us:

Email: info@sophianewyork.com Hours: Monday to Friday: 9:00 am - 6:00 pm Saturday: 9:00 am - 4:00 pm Sunday: 9:00 am - 2:00 pm